Privacy Policy
This policy explains what information we collect and how we use it when you contact or work with Over 9k Studio.
1. Information We Collect
We may collect your name, email address, phone number, project details, creative brief information, communication history, and basic usage data such as browser type, pages visited, and referral source.
2. How We Use Your Information
We use your information to respond to enquiries, prepare quotes, deliver design services, communicate about projects, process payments, maintain records, improve the website, and meet legal obligations.
- Project communication and delivery
- Quotation and invoice management
- Website improvement and basic analytics
- Marketing only where consent has been given
3. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to support core functionality and understand website usage. You can control cookies through your browser settings.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share limited data with service providers that help with hosting, analytics, email, payment processing, or legal compliance.
5. International Data Transfers
We operate from the United Kingdom. If service providers process data in other countries, we take reasonable steps to ensure appropriate protection is in place.
6. Data Security
We use reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss. No online system can be guaranteed completely secure.
7. Data Retention
We keep personal data only as long as needed for the purpose it was collected, including project support, accounting, legal compliance, and legitimate business records.
- Project data may be kept for reference and support
- Financial records are retained as required by law
- Marketing consent is retained until withdrawn
8. Your Rights Under UK GDPR
You may request access, correction, deletion, restriction, portability, or object to processing where applicable. You can also withdraw consent where processing is based on consent.
To exercise these rights, email over9kstudio@gmail.com. You may also contact the Information Commissioner's Office at ico.org.uk.
9. Third-Party Links
Our website may link to social platforms or external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Children's Privacy
Our services are not directed at children under 16. If you believe a child has shared personal data with us, contact us and we will take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date.
12. Contact Us
For privacy questions or data requests, contact Over 9k Studio at over9kstudio@gmail.com or +44 7882 739823.
Address: SUITE C256, 4-6 Greatorex Street, London, E1 5NF, United Kingdom.